Terms of Service

These Terms of Service govern your use of this website and website features provided by Freedman Systems LLC, a California limited liability company (“Freedman Systems,” “we,” “us,” or “our”). By using the site, you agree to these terms. If you do not agree, do not use the site.

Client work and separate agreements

We provide software, websites, automation, systems integration, and related advisory and support services. Website descriptions are general information, not a binding offer, quote, or guarantee. The scope, fees, timing, ownership, support, and other terms for client work are set out in the applicable signed proposal, statement of work, or service agreement. If that agreement conflicts with these website terms, the signed agreement controls for the client work.

Permitted use

You may use the site for lawful business and informational purposes. You may not attempt to disrupt the site, gain unauthorized access, probe its security, submit malicious code, scrape it in a way that burdens the service, impersonate another person, or use the site to violate another person's rights or applicable law.

AI assistant

This website, and some client systems we operate, may include an AI-assisted chat feature. Responses are generated automatically and may be inaccurate, incomplete, or unavailable. They are general information, not professional, legal, medical, financial, or other regulated advice. Confirm important information with a qualified person, and do not submit confidential, sensitive, health, financial-account, or authentication information through the chat.

SMS program terms

Where a Freedman Systems or client messaging program is offered, enrollment and message details are disclosed at the point of collection. The following general terms apply unless the program disclosure says otherwise:

• Description: Service, inquiry, scheduling, follow-up, or other messages described when you provide consent
• Frequency: Message frequency varies by program and interaction
• Message and data rates may apply depending on your mobile carrier plan
• Reply STOP to opt out of that program at any time. You may receive one confirmation message.
• Reply HELP for assistance, or contact us via the link below
• Consent to receive automated messages is not a condition of purchasing goods or services unless applicable law permits otherwise and the disclosure states it clearly.

Results and availability

We work toward the outcomes described in the applicable scope, but we do not guarantee search rankings, revenue, leads, response rates, uninterrupted availability, or any other business result unless a signed agreement expressly says otherwise. The site and its features may be changed, suspended, or unavailable from time to time.

Intellectual property

The site, its design, text, graphics, software, and other content are owned by Freedman Systems LLC or used with permission and are protected by applicable intellectual-property laws. You may not copy, publish, sell, or create derivative works from them except as allowed by law or with our written permission. Ownership and licensing for client deliverables, client data, reusable components, and platform technology are governed by the applicable signed client agreement.

Third-party services and links

The site may connect to scheduling, hosting, communications, AI, or other third-party services. Those services are controlled by their providers and may be subject to separate terms and privacy policies. We are not responsible for third-party sites or services merely because we link to or integrate with them.

Disclaimers and limitation of liability

To the fullest extent permitted by law, the site and its website features are provided “as is” and “as available,” without warranties of any kind. Freedman Systems LLC will not be liable for indirect, incidental, special, consequential, or punitive damages arising from use of, or inability to use, the site. These website terms do not change any warranty, remedy, liability allocation, or limitation in a signed client agreement, and they do not limit rights or liability that cannot lawfully be limited.

Changes to these terms

We may update these terms as our site or practices change. We will post the revised terms here and update the effective date. Your use of the site after the revised terms take effect is subject to the revised terms.

Governing law

These terms are governed by the laws of the State of California, without regard to conflict-of-law rules. Any dispute concerning these website terms will be brought in a state or federal court located in Los Angeles County, California, unless applicable law requires a different forum.

Contact

Questions about these terms may be sent to contracts@freedmansystems.com or through our contact page.